Refund Policy
Effective Date: April 22, 2025
At Vortana Tech, we value client satisfaction and strive to deliver exceptional results. While all services are technically eligible for a refund, the decision to issue a refund depends on the nature of the work completed, revision history, and the specific circumstances of the project.
Eligibility for Refunds
Clients may request a refund after purchase but not after the final delivery of the service.
If the service has been partially completed or delivered, refunds are not typically issued, but revisions may be offered based on the scope of the original agreement.
Full refunds will only be considered before delivery, provided no substantial work has been completed.
Requesting a Refund
To initiate a refund request:
Contact us via email or through our official Contact Us form.
Once contacted, our support team will guide you through the refund process.
Refund Method
Refunds are processed to the client’s preferred account or original payment method.
Please allow 7 to 10 business days for the refund to reflect in your account once approved.
Subscription Plans
Clients may cancel subscription plans at any time.
If canceled mid-cycle, the refund may be issued with cost deductions based on the services already provided.
Revisions Instead of Refunds
If you’re not satisfied with the work, we encourage you to request revisions. This ensures you receive the outcome you expect without delays.
Refunds will not be issued after multiple revision rounds unless the issue lies in service non-fulfillment.
We reserve the right to modify this Refund Policy at any time, and encourage users to review it periodically.
For any refund-related questions, please reach out at info@vortanatech.com
